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Installing HireTrack NX Incoming Email Service |
  
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Installing HireTrack NX Incoming Email Service |
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To be able to monitor incoming emails, HireTrack NX relies on a Windows service being installed by your network administrator.
Once that has been installed, it's simply a case of configuring your personal email setting and everything else happens seamlessly in the background.
The HireTrack NX Incoming Email service runs in one location on the network and monitors any incoming emails for ones that may be relevant to HireTrack NX.
Note: This would normally be carried out by your Network Administrator and thus the following instructions are of a technical nature.
Download the service install from ftp://ftp.navigator.co.uk/pub/HireTRACK NX/Installation/HTNX_Incoming_Email_Setup.exe
Once downloaded, run the install.
This will create a new Windows service called Navigator Incoming Email.
The service runs as the LocalSystem and it gets its configuration options from the HTNX.ini file located in the appropriate place for the LocalSystem account (by default this is C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Navigator Systems\).
At the end of the install, the ini file will be opened in Notepad to allow the administrator to correctly configure it.
The ini file comprises of at least two sections.
The first section [Email_Incoming] sets how many HireTrack NX Aliases the incoming email service posts incoming emails to (using the Sets= value) and how often it does this (using the Frequency= value in minutes).
The additional sections [Email_Incoming1], [Email_Incoming2] etc define the configuration options for each specific Alias.
There should be a total of [Email_IncomingX] sections equivalent to the Sets= value e.g Sets=1, then there will just be [Email_Incoming1], Sets=3, then there should be [Email_Incoming1], [Email_Incoming2], [Email_Incoming3]
Within each [Email_IncomingX] section, there five values
Alias= The HireTrack NX database Alias we are updating with emails
ServerName= The HireTrack NX server name - usually NavigatorNX
TCPIPAddress= The HireTrack NX server IP address
TCPIPPort= The HireTrack NX TCP/IP Port - default is 16000
DeleteAfter= How many days after an email has been received should HireTrack NX delet it from it's internal database if it's not been matched to a Job, Lead, Company etc
NOTE: This only deletes the email from the HireTrack NX database. HireTrack NX never deletes emails from your incoming email server.
Example
[Email_Incoming]
Sets=2
Frequency=5
[Email_Incoming1]
Alias=Live Date
ServerName=NavigatorNX
TCPIPAddress=127.0.0.1
TCPIPPort=16000
DeleteAfter=30
[Email_Incoming2]
Alias=Training Data
ServerName=NavigatorNX
TCPIPAddress=127.0.0.1
TCPIPPort=16000
DeleteAfter=30